WhatConverts
WhatConverts is a lead tracking and attribution platform that captures inbound calls, form submissions, chat messages, and e-commerce transactions, then ties each lead back to the marketing source that drove it. It integrates natively with Google Ads, Bing Ads, Facebook Ads, and CRMs like Pipedrive to show which campaigns and keywords generate the most leads and highest-value conversions. The platform includes call recording, dynamic number insertion, lead qualification filters, and custom report builder. Agencies can white-label it for $50/month and resell it as a retainer service to PPC and SEO clients, franchises, and SMB service businesses that rely on phone leads or form submissions to measure marketing ROI.
WhatConverts is a lead tracking and attribution platform, priced at $30/month on the Call Tracking plan, integrating with Calendly, AgencyAnalytics, Pipedrive, and Google Ads. InnovaAI scores it 7.2/10 for agency resale.
Agency Audit
WhatConverts unifies call, form, chat, and e-commerce lead tracking under one attribution layer, then pipes that data into Google Ads, Bing Ads, Facebook Ads, and AgencyAnalytics for closed-loop reporting. The Unlimited Accounts agency tiers (starting at $500/mo for Plus) make multi-client management practical without per-seat overhead. HIPAA-compliant tracking on the Pro and Elite tiers opens healthcare and legal verticals that most call-tracking tools cannot serve. White-label is available as a $50/mo add-on, which is workable for retainer packaging but adds a line item agencies must absorb or pass through.
7.2/10
60%
1d about a day
- You manage PPC campaigns for SMB service businesses and need keyword-level call attribution feeding directly back into Google Ads or Bing Ads to justify ad spend.
- Your client roster includes healthcare or legal clients, since HIPAA-compliant call, form, and chat tracking is available on the Pro ($100/mo) and Elite ($160/mo) plans.
- You want to consolidate call, form, chat, and e-commerce lead data into a single report rather than stitching together separate tools for each lead type.
- Your clients are primarily e-commerce brands that rely on Shopify-native analytics, since WhatConverts transaction tracking is not documented as a Shopify-native integration in available feature listings.
- You need white-label at no extra cost: the white-label option is a separate $50/mo add-on, which adds up across a large client base.
- Your agency does not manage paid search or call-heavy campaigns, because the core attribution value depends on Dynamic Number Insertion tied to campaign and keyword data.
Profit Path
$30/mo
$199–$499/mo
Monthly Recurring
Planning benchmark at United States price levels. Not a measured market survey.
Platform Features
Core capabilities of WhatConverts
Call tracking with dynamic number insertion
Assigns unique phone numbers to each marketing campaign and automatically swaps them on landing pages, so every inbound call is attributed to its source ad or keyword. Agencies can show clients exactly which PPC keywords or organic channels drive phone leads.
Multi-channel lead capture
Tracks calls, web forms, chat submissions, and e-commerce transactions in a single dashboard. Eliminates the need for separate tools per channel, reducing client onboarding friction.
Lead qualification and filtering
Agencies can mark leads as junk or qualified with one click, then export only qualified leads to the client's CRM via API. Reduces noise in downstream sales workflows.
Campaign and keyword reporting
Integrates with Google Ads and Bing Ads to show which keywords and campaigns generate the most leads and highest-value conversions. Supports custom report builder for any data set the client needs.
Multi-click attribution
Elite plan tracks the full customer journey, showing which touchpoints (pages visited, ads clicked, forms filled) led to a conversion. Helps agencies justify multi-channel spend to clients.
Call recording and transcription
Records calls and transcribes them at $0.02 per minute. Agencies can review call quality or extract sales objections for client coaching.
What Makes WhatConverts Different
Unique advantages vs similar tools in this niche
Tracks calls, forms, chats, and e-commerce in one platform
vs Tools that only track one conversion typeWhatConverts captures all lead types and attributes them to marketing sources, providing a complete view of marketing performance.
Provides marketing intelligence with easy-to-understand insights
vs Raw analytics tools that require manual interpretationThe platform pulls up actionable insights that show which channels and keywords deliver the best leads.
Over 1000 integrations for seamless data flow
vs Tools with limited integration optionsWhatConverts integrates with popular tools like Google Ads, Facebook Ads, Pipedrive, and Calendly, ensuring lead data flows smoothly.
Investment ROI Calculator
Value equation analysis for WhatConverts, based on the Hormozi framework
What is the Hormozi framework? A four-factor score: (what the service delivers × how reliably it delivers) divided by (how long it takes × how much effort it requires). A higher Value Multiplier means a better return on the time and money invested: faster, easier, and more proven results.
2.9× value multiple: invest $30/mo and agencies typically charge $199–$499/mo for the work it powers.
Why This Succeeds
Higher is betterClient Results Potential
What your clients actually get
Incremental gains: position as part of a larger solution stack
The only lead tracking and reporting software trusted by top PPC and SEO professionals to grow value for clients.
Reliability Score
How consistently this delivers results
Reliable with proper setup: most agencies see consistent delivery
4.9/5( 200+ reviews ) RANKED #1 for Call Tracking & Marketing Attribution
Implementation Challenges
Lower is betterTime to First Revenue
How long until you can start earning
Fast launch: about a day to first delivery
Get started within hours: minimal setup required
Setup Effort
What it takes to get running
Moderate setup: some configuration before first delivery
Low effort: self-service setup with guided onboarding
Strong ROI. WhatConverts at $30/mo supports market rates of $199–$499. Its 2.9× value-equation score weighs client outcome and likelihood against the time and effort to deliver, not cost.
Pricing
WhatConverts platform cost to your agency
Starts at $30/mo (Call Tracking), scales to $1.3K/mo (Elite Unlimited Accounts)
Call Tracking
- Includes $30 free usage credit
- Track Phone Calls and Text Messages
- Instant Call Tracking Numbers
- Dynamic Number Insertion
Plus
- Includes $30 free usage credit
- All Call Tracking Features
- Track Calls, Forms and Chat
- Campaign & Keyword Reporting
Pro
- Includes $30 free usage credit
- All of Plus Features
- Call Flows
- Report Builder
Elite
- Includes $30 free usage credit
- All of Pro Features
- Customer Journey
- Multi-click Marketing Attribution
Plus Unlimited Accounts
- Includes $250 free usage credit
- Unlimited Accounts
- All Call Tracking Features
- Track Calls, Forms and Chat
Pro Unlimited Accounts
- Includes $300 free usage credit
- Unlimited Accounts
- All of Plus Features
- Call Flows
Elite Unlimited Accounts
- Includes $400 free usage credit
- Unlimited Accounts
- All of Pro Features
- Customer Journey
Add-ons
Optional extras priced on top of any main plan
No verified white-label program for WhatConverts: client-facing delivery runs under the platform's native branding.
Market Intelligence
How agencies monetize WhatConverts: real offer economics and market positioning
- Marketing agencies
- PPC and SEO professionals
- Franchises
- Enterprise-only agencies
- Agencies without technical staff
Service Retainer
ai-poweredAgency charges monthly retainer for managed service. Fee varies by client size and scope.
Offer Economics: What You Charge vs. What It Costs
Margin includes platform cost + agency labor at $75/hr.
Local service businesses (plumbers, dentists, roofers) needing basic call and form lead tracking tied to ad spend
Funded startups and regional brands running multi-channel paid campaigns needing keyword-level lead attribution
Multi-location businesses or franchise groups needing unified lead tracking, customer journey mapping, and scheduled executive reporting
Enterprise brands with complex multi-channel marketing stacks requiring full lead intelligence, HIPAA compliance, and custom attribution modeling
Scale Economics: Based on Starter Offer
Using WhatConverts Local Lead Starter at $480/client. Platform: $30/mo. Labor: 3h/client × $75/hr.
Net = MRR - platform cost - labor (3h/client × $75/hr).
Investment Decision Framework
Strategic vetting analysis for WhatConverts
Strong Buy
Strong agency fit, low resell friction
Buy If
5You already use AgencyAnalytics or Pipedrive, since WhatConverts offers native integrations with both for automated lead export and reporting.
You manage PPC campaigns for SMB service businesses and need keyword-level call attribution feeding directly back into Google Ads or Bing Ads to justify ad spend.
Your client roster includes healthcare or legal clients, since HIPAA-compliant call, form, and chat tracking is available on the Pro ($100/mo) and Elite ($160/mo) plans.
You want to consolidate call, form, chat, and e-commerce lead data into a single report rather than stitching together separate tools for each lead type.
You run more than a handful of client accounts and want discounted per-minute and per-number rates, which are available exclusively on the agency Unlimited Accounts plans.
Skip If
4Your clients are primarily e-commerce brands that rely on Shopify-native analytics, since WhatConverts transaction tracking is not documented as a Shopify-native integration in available feature listings.
You need white-label at no extra cost: the white-label option is a separate $50/mo add-on, which adds up across a large client base.
Your agency does not manage paid search or call-heavy campaigns, because the core attribution value depends on Dynamic Number Insertion tied to campaign and keyword data.
You require a predictable flat monthly bill per client, since per-minute ($0.04 local, $0.06 toll-free on agency plans) and per-number charges accumulate on top of the base plan fee.
Bottom Line
WhatConverts unifies call, form, chat, and e-commerce lead tracking under one attribution layer, then pipes that data into Google Ads, Bing Ads, Facebook Ads, and AgencyAnalytics for closed-loop reporting. The Unlimited Accounts agency tiers (starting at $500/mo for Plus) make multi-client management practical without per-seat overhead. HIPAA-compliant tracking on the Pro and Elite tiers opens healthcare and legal verticals that most call-tracking tools cannot serve. White-label is available as a $50/mo add-on, which is workable for retainer packaging but adds a line item agencies must absorb or pass through.
Reality Check
Tracking numbers are billed per-unit on top of plan fees ($1.75/mo per local number on agency plans, $0.04/min for local calls), so high-volume clients with many tracking numbers can push monthly costs well above the base plan price in ways that are difficult to forecast at contract time.
Low effort: self-service setup with guided onboarding
Academy for WhatConverts
Work through it in order: the course for this service first, then the modules behind it.
Course for this service
WhatConverts Agency Implementation, Multi-Channel Lead Attribution for Retainer Clients
Learn how to set up WhatConverts call tracking, form capture, and campaign attribution for your PPC and service-based clients, then package it as a recurring revenue service. This course covers dynamic number insertion, lead qualification workflows, CRM integration, and custom reporting to help agencies prove marketing ROI and retain clients longer.
Open the courseNo Academy modules are published for this service yet. Browse the full Academy
Why this category matters
The commercial case before the tooling.
Core concepts
The mental model you need to price and scope the work.
- Methodology Transparency PremiumConcept
Methodology Transparency Premium is the pricing power an agency earns when it can explain, line by line, how an attribution number was produced. The category runs on models clients cannot inspect: media mix modeling regressions, incrementality test designs, server-side identity stitching. When a client cannot audit the method, they treat the output as a vendor claim and negotiate the retainer down. When the agency walks through holdout design, calibration windows, and known blind spots, the same number becomes defensible budget evidence. Ruler Analytics pairs multi-touch attribution with marketing mix modeling and impression attribution, which gives an agency three methods to reconcile in one client conversation. SegmentStream bundles cross-channel attribution with incrementality testing and automated budget allocation, so the test design travels with the recommendation. Prescient AI updates media mix models daily and separates incremental channel impact from halo effects, a distinction most clients have never seen explained. Agencies that document method before results hold renewal conversations on their own terms.
- Incrementality Proof GapConcept
The Incrementality Proof Gap is the distance between what a multi-touch model says a channel earned and what a controlled test proves it actually caused. Most attribution platforms, from Ruler Analytics to SegMetrics, assign credit by observing correlated touchpoints, which means they can overstate channels that merely appear late in the journey. The gap widens as client spend grows, because larger budgets amplify any misallocation. Agencies that close it by pairing modeled attribution with holdout or geo-lift testing can defend budget decisions with evidence rather than dashboard screenshots. SegmentStream and Measured both bundle incrementality testing alongside attribution for exactly this reason. The practical rule: treat modeled attribution as a hypothesis generator, and treat incrementality tests as the verdict. A retainer client spending $80k monthly across paid social and search will rarely accept a reallocation argument built only on a platform's own credit model, but a two-week geo holdout that shows paid social driving 22% incremental revenue settles the question.
- Proof Debt CompoundingConcept
Proof Debt Compounding treats every reporting period where an agency cannot connect spend to revenue as a liability that accrues interest. Last-click dashboards hide the debt early: the retainer renews, the client stays quiet, and the gap between what was spent and what was provably earned widens quarter over quarter. When a CFO finally asks which channel drove the pipeline, the agency has no defensible answer and the entire account is repriced at once. The framework says agencies should amortize that debt continuously by pairing multi-touch attribution with incrementality testing, so each month's report retires a slice of unproven spend. Ruler Analytics ties first-party form, call, and chat data to CRM revenue, while SegmentStream runs incrementality tests and marginal analysis on the same dataset, and Measured calibrates media mix models against real-world experiments. The compounding works in reverse too: agencies that retire proof debt early can raise retainers on evidence rather than negotiation.
Decision and risk
How to judge the fit, and the ways it goes wrong.
- Attribution Rule: Demand Incrementality Proof Before Any Budget ReallocationEvaluation Rule
Require every attribution vendor to show a holdout test or incrementality experiment alongside its modeled output before you reallocate a single dollar of client spend.
- Attribution Rule: Model Transparency Beats Model Sophistication in Client PitchesEvaluation Rule
Choose the attribution platform whose methodology you can explain to a client in plain language, even if a competitor's model scores higher on sophistication.
- Attribution Analytics Decision: Model-Led Reporting vs Experiment-Led ProofDecision Framework
IF a client's media plan concentrates spend in two or three channels and the retainer depends on fast, weekly reporting, THEN lead with model-based attribution and treat incrementality testing as a quarterly add-on. IF spend is spread across five or more channels, includes retail media or offline, or the client is renewing a six-figure retainer, THEN lead with incrementality testing and use attribution models only to explain the results.
- The Black-Box Dependency Trap: Why Attribution Analytics Stalls When Agencies Can't Explain the ModelFailure Pattern
- The Last-Click Hangover: Why Attribution Analytics Fails to Change Budget DecisionsFailure Pattern
Delivery system
Blueprints and procedures for running it as a service.
- Attribution Truth Audit and Incrementality Pilot (10-15 days)Implementation Blueprint
A fixed-scope engagement that reconciles a client's last-click reporting against a multi-touch model and one incrementality test, so the agency can defend budget decisions with evidence instead of platform dashboards. It productizes the measurement layer that sits underneath every retainer renewal conversation.
- Incrementality Test Design Review (QA)Operating Procedure
- Attribution Model Handoff to Client Analytics Owner (Handoff)Operating Procedure
- Attribution Data Contract Negotiation (Onboarding)Operating Procedure
13 modules selected for WhatConverts
Real User Results
What agencies say about WhatConverts
“Customer service fantastic tbh”
Customer service has been snappy and quick. Questions asked within minutes. The platform itself is top-tier, easy to use.
Read on Trustpilot“I don't leave reviews often”
I don't leave reviews often, unless I'm really upset or absolutely blown away. (I'm looking at you, Max + Francesco) The product comes in at a better price and a more robust feature set than its competitors. Factor that in with the knowledgeable and instantly replying support - this is a no-brainer when it comes to choosing the best call tracking platform.
Read on Trustpilot“Great call tracking software & support!”
Great call tracking software. Easily track online and offline leads, know which marketing is working, get a great insight into everything in your business. I use it for all of my clients and will not be looking anywhere else. The customer support is the best bit of all, really fast replies and extremely patient and helpful even when I ask some pretty stupid questions! Can't fault them at all. No reason any business should still be using one phone number for everything. Track everything with different numbers, evaluate what's working and what's not, and actually save money in the long run.
Read on TrustpilotFrequently Asked Questions
Answers about pricing, setup, implementation
WhatConverts tracks inbound leads from calls, web forms, chat, and e-commerce transactions, then attributes each lead to the marketing source that drove it (keyword, ad, campaign, or organic channel). It integrates with Google Ads, Bing Ads, Facebook Ads, and CRMs like Pipedrive to show agencies and their clients which marketing channels deliver the most leads and highest ROI.
WhatConverts offers 7 pricing tiers, starting at $30/mo (Call Tracking) up to $1250/mo (Elite Unlimited Accounts). Agencies typically achieve 60% profit margins when reselling to clients.
Yes. WhatConverts offers a white-label add-on for $50/month that allows agencies to rebrand the platform with their own domain and logo. This enables agencies to present lead tracking and reporting as their own service in client retainers.
Yes. WhatConverts natively integrates with Google Ads and Bing Ads for campaign and keyword reporting. It also integrates with Calendly, AgencyAnalytics, Pipedrive, SimpleTexting, Facebook Ads, Intercom, Formstack, Formsite, Landingi, and VWO. Integration depth varies; check the platform for native vs. API-based connections.
Setup typically takes 15-30 minutes per client account once the agency parent account is configured. The main steps are installing the call-tracking number on the client's website, connecting ad accounts (Google Ads, Bing Ads, Facebook Ads), and configuring form or chat tracking if needed.
WhatConverts works best for marketing agencies serving PPC and SEO professionals, franchises, and SMB service businesses (plumbing, HVAC, legal, dental, home services). Any client where inbound phone calls or form submissions are a primary conversion metric benefits from the platform.
Yes. WhatConverts supports lead export to Pipedrive and other CRMs via API. Agencies can filter qualified leads and push them directly into the client's sales workflow, eliminating manual data entry.
Yes. All plans include call recording. Transcription is available at $0.02 per minute. Agencies can use recordings to review call quality, extract sales objections, or coach clients on their sales process.