Running Plexus as a service, Analytics and Reporting Tools

Plexus Agency Implementation, Fleet Monitoring for Hardware Clients

Learn how to deliver fleet monitoring and hardware telemetry services to drone, robotics, and IoT manufacturers using Plexus. This course covers connecting customer databases, building custom dashboards with natural language, setting up multi-channel alerts, and embedding live monitoring into client portals to create recurring revenue streams.

Open the decision record for Plexus

What does running Plexus for clients commit you to?

Published figures for this service. Blank fields are not published.

Monthly tool cost
$299/mo on the published founding tier (instead of $499/mo) for a 6-month contract, subject to the 50-spot limit. Additional setup costs are not published.
Time to first value
Not published
Payback
Not modeled
Guided implementation
8 hours

Is Plexus worth running as a client service?

Plexus is a specialized hardware telemetry platform that supports real-time fleet monitoring, threshold alerting, and customer-facing dashboards for hardware startups, drone, robotics, IoT, and aerospace teams. The evidence supports a managed-service delivery model without rebranding, but agency pricing, ROI, and retention outcomes are not modeled because client price, labor, usage, overhead, and expected volume are not supplied.

An agency-fit judgement for reselling this service. It is separate from the tool description on the decision record.

Before you start

What has to be in place before the first client engagement.

Tools and subscriptions

  • Plexus account on the published founding tier ($299/mo instead of $499/mo, 6-month contract, 50-spot limit)
  • Client time-series database access such as PostgreSQL, ClickHouse, or InfluxDB for data connection
  • Slack or webhook endpoint for threshold alert delivery
  • Access to client flight logs or telemetry files (PX4 logs, MCAP/ROS bags, ArduPilot logs, CSV/Parquet)
  • Notification and collaboration channels from key integrations such as Slack, Microsoft Teams, or Discord

People and inputs

  • Engineering time to map device telemetry inputs and define fleet health metrics
  • Personnel familiar with hardware, drone, robotics, or IoT telemetry data
  • Process for building and maintaining custom dashboards, charts, and embeddable panels
  • Documentation for natural-language chart building and threshold alert configuration

Included with the course

7 working documents for delivering this service.

  • Hardware Client Onboarding Checklistchecklist
  • Database Connection SOP for PostgreSQL and ClickHousesop
  • Custom Dashboard Request Templatetemplate
  • Fleet Monitoring Retainer Pricing Worksheetworksheet
  • Alert Configuration and Escalation Guideguide
  • Embeddable Portal Setup for Customer Self-Servicesop
  • Hardware Performance Report Templatetemplate

Listed by name. These documents are not yet published as individual downloads.